Monday, July 21, 2014

Decision Support in Business


When integrated into the E-Business modules are responsive, they are investing in the framework of decision support applications based on data that helps them respond quickly to changes in market conditions and customer needs.

To be successful in business today, companies need information systems that can support the needs of decision-making and a variety of information from managers and business practitioners. In this section, we will discuss in more detail how this is achieved by various types of informai management systems, decision support, and other information systems. We will focus on how the role of the Internet, intranets and other information technologies to support Web-based decision-making activities of every manager and worker are knowledgeable in the business.

Information, Decisions, and Management

Illustrated that the type of information needed by decision makers in a company is directly related to the management decision-making levels and the amount of structure in the decision situations they face. You should be aware that the classic managerial pyramid framework can still be applied today to the organization downsized and leveled no hierarchy or organizational structure. Management decision-making levels is still there, but the size, shape, degree of management decisions that must be supported by information technology in organizations that are successful.

Strategic Management. Generally, the board of directors and executive committee consisting of the CEO and top executives develop a common organizational goals, strategies, policies, and objectives as part of the strategic planning process. They also oversee the performance and strategic direction of the organization within the overall political, economic, and competitive business.

Tactical Management. More and more business practitioners in the independent team and business unit managers who develop short-term plans and medium term, schedule, and budget as well as determine the policies, procedures, and business objectives for their subunits in the company. They also allocate resources and monitor the performance of their organizational sub-units, including departments, divisions, process teams, project teams, and working groups.

Operational Management. Team members independently or operational managers develop short-term plans such as weekly production schedules. They direct the use of resources and the performance of duties under the procedure and in accordance with the budget and the schedule they set for the team and other groups working in the organization.

Information Quality.

What are the characteristics that would make the product valuable and useful information for you. One way to answer this important question is to examine the characteristics or attributes of information quality. Information is ancient, inaccurate, or difficult to understand will not be very meaningful, useful, or valuable to you and other business practitioners. We need high-quality information, ie, information products have characteristics, attributes, or qualities that make information more valuable. Information is deemed necessary to have three dimensions, time, content, and form. Illustrated is a summary of the most important attributes of quality information and classify it into three dimensions.

Decision Structure

Decisions made at the management level tend to be more structured, while a decision on a more tactical level semi-structured, and decisions on the strategic level is not structured. Unstructured decisions involve situations where the procedures to be followed when a decision is needed, it can be mentioned earlier. Decision reordering supplies faced by most businesses is one such example. Melibakan unstructured decision-making situation in which there may specify earlier decision regarding the procedures to be followed. However, most decisions are semi-structured. That is, some decision procedure can be specified, but not enough to lead to a recommended decision. For example, decisions regarding the launch of the new E-Commerce or make major changes will be in the range   on employees structured to semi-structured.

Thus, information systems must be designed to produce a variety of products to meet the information needs of the decision makers change within the organization. For example, decision makers at the strategic management level can use the decision support system - DSS, for emndapatkan tejadwal reports, ad hoc and more concise, forecasting and external intelligence to support their planning predetermined with emphasis on the comparison of the old data and the present responsibility to support those who are more structured for daily operations.

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