Applications and Issues in E-Commerce

Trends in E-Commerce Applications

E-Commerce has become a part of us. Web and E-Commerce is the main driver in the industry. Both changed the way many companies do business. E-Commerce creates a new channel for customers. The company is now the intersection of E-Commerce and there are many paths to take.

E-Commerce changed the way how to do business internally and externally with customers, suppliers, and other trading partners. How to apply e-commerce companies in their business is also changing in line with the E-Commerce alternatives faced by the management. E-Commerce application in many companies have gone through several major phases in line with the maturation of E-Commerce in the business world. For example, E-Commerce between changes with customer (B2C) move from simply offering multimedia information over the company at the company's Web site (brochureware), into product and service offerings on the Web site displays through electronic catalogs and online sales transactions. B2B E-Commerce, on the other hand, started with the support Web site to help customers of the business field for self-serve, and then split to the procurement system intanet and extranets.

Various Trends in E-Commerce

Let's see how the illustration B2B E-Commerce Web store changed from a simple display into an interactive marketing capability that provides a unique shopping experience for the customer, and then to a wholly integrated web store that supports a wide range of customer shopping experience. B2C E-Commerce is also moving toward self-service model where customers configure and customize a variety of products and services they want to buy, assisted by the configuration software and online support for pelnggan when needed.

The parties involved in B2B E-Commerce rapidly move from self-service on the Web for configuration and customization capabilities and extranets that connect trading partners. If the E-Commerce B2C berpinah leading full service Web portals and retail options are extensive., B2B also has a tendency towards the use of e-commerce portal that provides various catalogs, buying and selling process, and the auction market for the customers of the business areas within or across industries. Of course, these two trends is possible with the E-Business capabilities such as customer relationship management and supply chain management, which is a sign of the supply chain that focuses on customers and interconnected, in a wholly run by the E-Business.

E-Commerce Business-to-Customer

E-Commerce applications that focus on the customer has the same essential goal: attract prospective buyers, making transactions on goods and services, and build customer loyalty through good service for buying and individuals involved with various community features.

What is required to create the company's E-Commerce B2C successful. That is the question many posed in the failure of many waves of pure dot.com companies running B2C. One obvious answer is to create a web business that offers a wide range of interesting products and services with great value for the customer, and the business plan is based on realistic estimates of the rate of profit over the first year or two of operation. A condition that does not exist in many dot.com companies failed. However, such failure does not deter waves millions of companies, both large and small, which meindahkan least part of their business to the Web. So, let's look at some of the critical success factors and the various capabilities to Web sites that run the company's E-Commerce B2C or B2B.